We Never Compromise on Security

Trahkino Privacy Policy — Your Data Is a Trust We Take Seriously

Every piece of your information is protected at the highest level at Trahkino. We never sell your data or share it with advertisers. On this page, learn what data we hold, why we hold it, and what rights you have.

Reading time: 7–9 minutes Effective: January 1, 2026 Language: English Applicable in Bangladesh
🔐
Your Data Is Secure
Trahkino Privacy Policy
256-bit SSL No Sale Transparent Policy Your Control

The 6 Core Principles of Our Privacy Policy

Trahkino believes your data belongs to you — we only store it to deliver our services.

Only necessary data

Trahkino collects only the minimum information needed to provide its services. We do not ask for anything beyond that.

Strong Encryption

All data is protected with 256-bit SSL encryption. Your data remains encrypted at every stage of transmission.

Your Data Is Never Sold

Trahkino never sells your data to advertisers, marketers, or any third party — this is a strict, non-negotiable policy.

Full Transparency

What data we hold, why we hold it, and how long we keep it — everything is clearly explained on this page.

Your Control

You can view, correct, or delete your data at any time. This right is always yours.

Regular Updates

Trahkino's Privacy Policy is reviewed on a regular basis. You will be notified of any changes.

1Introduction & Purpose of This Policy

Trahkino (trahkino.win) takes your privacy seriously. This Privacy Policy ("Policy") explains how Trahkino collects, stores, uses, and protects your personal information.

By using the Trahkino website or mobile app, you are considered to have consented to the use of your information as described in this Policy. We sincerely encourage you to read through this page carefully.

Trahkino believes transparency is the foundation of trust. That is why everything here is written in plain, straightforward language — no complex legal jargon.

Please note: This Policy applies to Trahkino's Terms and Conditions' to be read together for the complete picture.

2What Information We Collect

Trahkino collects different types of information in different situations. Full details are provided below:

Data Type What Is Covered When It Is Collected
Identity Information Name, date of birth, NID number At the Time of Registration
Contact Information Mobile number, email address At the Time of Registration
Financial Information BKash/Nagad number, transaction history During Deposit/Withdrawal
Device Information IP address, browser, device model On Every Login
Gaming Information Game history, bet amounts, wins and losses During Gameplay
Cookie Information Browsing preferences, session data While browsing the website

Trahkino never stores your password in plain text — it is always kept as an encrypted hash. Not even our staff can view your password.

3How Your Information Is Used

Trahkino uses your information only for defined purposes. Every purpose is stated here in advance.

  • Account Management: To create, verify, and secure your account.
  • Payment Processing: To process deposits and withdrawals successfully.
  • Customer Support: To resolve issues and provide customer support.
  • To ensure security: To prevent fraud and unauthorized access.
  • Service Improvement: To analyze which features are most popular among users.
  • Legal Compliance: To provide relevant authorities with required information.
  • To keep you informed about relevant offers: To inform you about promotions or bonuses relevant to your preferences.

Good news: Trahkino never uses your data for ad targeting and does not share it with third-party advertising networks.

4Data Sharing Policy — Who We Share With and Who We Don't

Trahkino does not share your data with advertisers or unrelated third parties. However, limited information may be shared in certain specific circumstances:

  • Payment Provider: bKash, Nagad, Rocket — only the information necessary to complete a payment.
  • Law Enforcement: Where legally required by court order or government directive.
  • Fraud Prevention Organizations: Investigation of money laundering or suspicious activity.
  • Technology Infrastructure Partners: For server hosting or cloud services — under strict confidentiality agreements.

In each of the above cases, Trahkino ensures that only the minimum necessary information is shared and that it is handled with full confidentiality.

Plain and Simple: Trahkino never Does Not Sell, sell, rent, or exchange.

5Data Security Methods and Technologies

Trahkino uses industry-standard technology to protect your data. Security is not an add-on feature for us — it is the foundation.

  • 256-bit SSL/TLS Encryption: All data is fully encrypted in transit.
  • Two-Factor Authentication (2FA): Mobile OTP verification at login.
  • Encrypted Database: Stored data is encrypted as well.
  • Regular Security Audits: External security experts regularly audit our systems.
  • Automated Threat Detection: Unusual logins or suspicious activity are detected in real time.
  • Limited Access: Trahkino staff can only access the information required to perform their specific job duties.

In the event of a security breach, Trahkino will notify affected users within 72 hours and take immediate action.

7How Long We Retain Your Data

Trahkino does not retain data longer than necessary. Each type of data has its own defined retention period.

  • Account Information: Duration of active account + 5 years after closure (for legal compliance).
  • Transaction details: 7 years (as required by financial records law).
  • Gaming History: Duration of active account + 2 years.
  • Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.
  • Support chat logs: Deleted 1 year after the issue is resolved.

After the specified period, Trahkino automatically and permanently deletes that data.

8Your Data Rights

Trahkino believes every user should have full control over their own data. Your rights are outlined below:

Right to Access Your Data

You can request to view any information Trahkino holds about you at any time.

Right to Rectification

You may request a correction if any of your information is inaccurate.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Objection to Processing

You may object to the processing of your data for specific purposes.

Right to Data Portability

You have the right to download a copy of your data.

Right to Restriction

You may request that we restrict the processing of your data while an investigation is ongoing.

To exercise any of these rights, please contact the Trahkino support team. We aim to respond within 30 days.

9Protection of Minors' Data

Trahkino strictly does not serve anyone under the age of 18. Age verification is mandatory during the registration process.

If we become aware that we hold personal data belonging to a minor, that data will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child's data is held by Trahkino, please contact our support team immediately.

10Third-Party Services and Links

Trahkino's platform uses certain third-party services — such as payment gateways (bKash, Nagad) and security verification services.

Each of these services has its own privacy policy. Trahkino is not responsible for their policies. However, we ensure that all such parties are bound by a confidentiality agreement with us.

Tip: When making payments, use the bKash or Nagad app directly and never enter your details anywhere other than their official links.

11Privacy Policy Update Process

Trahkino may update this Privacy Policy from time to time. Changes may be driven by technology updates, new services, or legal requirements.

Before any significant changes, Trahkino will notify registered users via email or in-app notification. Minor updates will be reflected on this page only.

The date of the latest update is always shown at the top of this page. We recommend checking it regularly.

12Privacy-Related Contact

If you have any questions, concerns, or requests regarding the Privacy Policy, please contact Trahkino:

  • Email: [email protected] (use subject line "Privacy Request")
  • Live Chat: Chat directly in Bengali via the Trahkino website or app
  • FAQ: For answers to common questions, visit our FAQ page You Will Receive

We aim to respond to all privacy-related requests within a maximum of 7 business days.

Our Promise: Trahkino respects your privacy. Your data is a trust placed in us — and we are fully committed to honoring that trust.

🔐 Enjoy gaming in a safe and secure environment

Your data is safe at Trahkino — join now and start playing on a platform you can trust.

Register for Free Log In
বাংলা